Here's the harsh truth: the majority of HVAC failures happen because someone skipped a step. Failed to calculate the load accurately. Used incorrect equipment. Got wrong the insulation needs. We've fixed countless of these messes. And each time, we file away another learning. Like in 2017, when we began adding WiFi controls to each install. Why? Because Sarah, our senior tech, got tired of watching homeowners lose money on inefficient temperature control. Now clients save 20-30% yearly. https://penzu.com/p/7a698383db3a9c29